We’ve all been there, making what feels like a hundred Amazon returns. While the process is usually straightforward, misplacing the QR code or not having it ready when you need it is a nightmare.

PLEASANT HILL, Calif. — Outstretched arms laden with packages, they stagger in from the parking lot and wander the aisles, searching for the returns counter. At Staples, Kohl’s and the UPS Store, they ...

If your Prime Day purchase doesn't meet your standards, here's how to get a refund and return the item for free. Macy is a writer on the AI Team. She covers how AI is changing daily life and how to ...