Consumers and small-office and home-office (SOHO) workers often buy their computers from online stores or discount warehouses. They often reject add-on support packages at checkout to keep the ...

Sony Electronics is offering additional choices for consumers to optimize their experience with their VAIO PCs. A new Backstage™ Remote service allows online technicians to diagnose, repair, and ...

Apple announced that it has expanded its Self Service Repair program with a new remote diagnostic tool that enables users to troubleshoot problems with iPhones and Macs with Apple silicon. In addition ...