Criminals are using fake customer service phone numbers to trick holiday shoppers into handing over personal and financial data. Here’s how it works: You have a question about a purchase, so you ...

Have you run into issues with an account or had a problem with an online order? Reaching out to customer service can be a huge challenge since many companies no longer list phone numbers. The problem ...

Nida is a tech and telecom journalist with more than five years of writing experience. She graduated from the University of Toronto with a BA in journalism. Your phone number is likely an essential ...

PHILADELPHIA (WPVI) -- From state unemployment offices to the IRS, complaints about call centers are, high but what about companies that don't have call centers at all? A growing number of companies ...

Amazon's help page has enough information to answer your questions about the service. However, you may need to contact an Amazon representative to resolve problems with your new Amazon Echo Dot ...