Newport News Tourism, Newport News Hospitality Association, Peninsula Council for Workforce Development and the Hampton Convention and Visitor Bureau are sponsoring three sessions of a free customer ...

This seminar, sponsored by the Silverthorne Economic Development Advisory Committee, will provide information on how to conduct highly interactive customer service. The two-hour workshop features the ...

DeKalb County’s newest and largest city wants to improve the customer service at its shops and restaurants. Stonecrest has launched the “Best of Stonecrest” initiative, through which the city will ...

A customer service training manual serves as an invaluable tool for instructing your employees how to best provide top-quality service to your clients or customers. A comprehensive training manual ...

PICATINNY ARSENAL, N.J. - As a service provider organization, U.S. Army Garrison Picatinny Arsenal employees are committed to providing programs and services delivered with a sense of individual pride ...

What is internal customer service–what’s a good, workable definition? As a customer service trainer and keynote speaker on internal customer service, let me share how I define this “what”–and, more ...

Anticipatory customer service is the master skill, behavior, and attitude that distinguishes the kind of service that actually creates customer loyalty. Why would this be? Well, partly because it’s ...

WISE — The Virginia Tourism Corp., the Heart of Appalachia Tourism Authority and the Wise County Tourism Committee will host free customer service training at 2 p.m. on June 18 at the Wise County ...