As the labor arbitrage services model matured, the use of digital technologies and models five years ago had a significant impact on services delivered from third-party providers or offshore captives ...
Organizations are increasingly turning to Global Business Services (GBS) centers as a strategy to improve operational efficiency, reduce costs, and accelerate digital transformation. These centers ...
One-day summit at JW Marriott Hotel Marina spotlights GenAI, automation, and GBS models-culminating in the NextGen Awards. Leaders want results they can ship on Monday morning. This forum is about ...
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