Prompt and strategic responses to negative online content can mitigate brand damage and control the narrative. Using social monitoring and listening tools allows companies to address brand mentions ...

Wendy’s is giving out free Frostys to customers, but the deal won’t last for long. On Tuesday, the chain is celebrating with an exclusive in-app deal, Wendy’s said in a release. Wendy’s, which was ...

A Nigerian lady who is a lawyer has shared how people can deal with loan apps if they are harassed for not repaying their loans. Her views are trending online.

Starbucks is reportedly testing new strategies to deal with customers who frequently visit their stores without making purchases. The coffee giant has even gone so far as to install panic buttons for ...

When a bank's customer dies, a patchwork of rules and regulations that vary by jurisdiction creates a potential nightmare for survivors and creditors alike. The industry should converge around ...