The banking industry is doing a good job OF promoting Web-based approaches to customer service. The industry understands it makes economic sense to drive customers to use online customer support tools ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW) today announced new conversational bot technology dubbed “Virtual Agent,” designed to improve customer and employee experiences by getting ...

With children constrained in their homes while their parents are working somewhere else, most families communicate only through video chatting. However, with different online games and videos to keep ...

IMVU has been fairly quiet about its success in virtual chat rooms, where people can create their own dressed-up 3-D characters and socialize in graphically beautiful settings. But today it’s starting ...

Telegram is known to offer a number of features to organize and customize chats. This includes options like Chat Folders, Animated Backgrounds, and more. Now, the latest inclusion are the new Chat ...

Character.AI announced on Tuesday that it’s launching “ Stories ,” a new format that allows users to create interactive ...

Join Chat Plays GBH and step inside your favorite GBH shows! From asking the questions in a NOVA AMA, to being an appraiser on Antiques Roadshow, to choosing your own Arth-venture, Chat Plays GBH is a ...

“Let’s take a selfie in front of that window with the galaxy,” I say to an excitable robot that looks like Wall-E’s svelte girlfriend EVA. On the other end of the Internet from TechCrunch’s SF ...

CORPUS CHRISTI, Texas — Some information now for first responders in this area who are facing pressure and may need someone to talk to during these unprecedented times. There's now a virtual chat room ...

Do you crave weather knowledge? If you’re interested in knowing why the weather is happening, in addition to the what, then you’re in the right place. I’m News 6 Meteorologist Jonathan Kegges, and ...