We all know connections and networking are the key to a good career, and increasingly, email is your first and only chance to make a good impression. Here are three tips to make the most of an email ...

Introductions—we all have to make them. The worst introductions are bumbling at best, while the best ones are the beginnings of beautiful friendships. We’re aiming for the latter. Proper introduction ...

As you move deeper into the role of owner-manager, you realize that the relationships you maintain with your managers and staff can positively or negatively impact your success. Spending time to ...

Chivalry — etiquette, civility — is often said to be dead: Vice President Dick Cheney hurls an expletive at a U.S. senator; Teresa Heinz Kerry tells a reporter to “shove it”; public-address announcers ...

Just like traditional mail, there are a few rules to sending email messages to others that help separate the "real" mail from the junk. Adhering to these basics can ensure people always click the open ...

We all know connections and networking are the key to a good career, and increasingly, email is your first and only chance to make a good impression. Here are three tips to make the most of an email ...