It’s fair to say that most CRM platforms these days do not consist of a single operational construct but are in fact collections of integrated modules that utilize data and influence workflows in ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Zuora two weeks ago announced its first acquisition and a new product, Z-Insights. The acquired company, Frontleaf, will form the basis of Z-Insights. This marks an important moment for both Zuora and ...

When money is tight, enterprises often turn to outsourcing to control the costs of big IT projects. That's true even for customer relationship management (CRM)--a spending category that many industry ...

Microsoft Dynamics 365 is a customer relationship management tool ideal for sales and marketing teams that optimize sales processes at scale. Microsoft Dynamics 365 is a comprehensive portfolio of ...

At its core, customer relationship management (CRM) is all of the activities, strategies and technologies that companies use to manage their interactions with their current and potential customers. A ...

Siebel Systems upped the ante in the increasingly competitive hosted customer relationship management (CRM) market with the launch of yet another new version of its CRM OnDemand software. This is the ...

Business News Daily provides resources, advice and product reviews to drive business growth. Our mission is to equip business owners with the knowledge and confidence to make informed decisions. As ...