update SINGAPORE--Oracle launched on Monday two new products that it said will allow users to integrate social networks into their customer relationship management (CRM) system. The software vendor's ...

Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from that sold by rivals such as Salesforce.com with a new set of industry-specific capabilities. Oracle CRM ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. For Oracle, it’s a new week and time for another corporate ...

Oracle has unveiled its strategy to deal with the merger of its Siebel CRM business with its core Oracle, PeopleSoft and JD Edwards CRM operations, and the key message is "no change". The company ...

Our first look at Gartner’s Magic Quadrant for CRM Customer Engagement Centers (CEM) showed a market littered with obsolete business applications. However, the three vendors in the Leader’s Quadrant - ...

As the senior vice president of CRM (customer relationship management) products for Oracle, Mark Barrenechea is responsible for product development and deployment. Barrenechea has seen the CRM group’s ...