CHICAGO (WLS) -- Phony phone numbers pretending to belong to reputable businesses like Amazon and Uber can fool you into sending money. Consumer Investigator Jason Knowles and the I-Team spoke to a ...

While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

Have you ever needed to contact Amazon's customer service department and searched Google for the phone number? That's how some scammers are finding their victims these days. Fake customer service ...

Considering the number of accounts and services it’s linked to, changing your phone number can be a pain. One account you shouldn’t forget to update is Amazon, to get order alerts, SMS security codes, ...

If you frequently shop on Amazon or use their various services, you may find yourself in a situation where you need assistance but it’s not entirely clear how to reach out to their customer service ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

Black Friday has always been chaotic and its migration from an in-store stampede to online event hasn’t done much to change that. You’re in a rush to snap up good deals and can easily make mistakes ...