It's a problem you may be familiar with, especially if you're the designated “tech support” contact for your family, office, or group of friends: Someone gets in touch wanting help with a problem on ...

If your Android phone won't connect to Wi-Fi, there's a good chance that you're feeling cut off the rest of the world. After all, mobile data is expensive, and can be too slow to perform many basic ...

Plenty of companies offer chat support to troubleshoot problems with your phone. But do you really want to talk to another human for what could be a simple fix? You don't have to... if you have a ...

Connectivity intelligence brand Ookla just announced the Speedtest Pulse, a diagnostic troubleshooting device for ISPs and enterprises that fits on the back of a MagSafe-compatible smartphone. It has ...