Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

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GroupLink is offering its help desk software, everything HelpDesk, for free to K-12 schools and higher education institutions. The free version of everything HelpDesk is a "lite" version and, ...

The software giant unveils an online version of the physical support Answer Desk that's been up and running at the various Microsoft Store outlets. Lance Whitney is a freelance technology writer and ...