With this new collaboration, Zendesk continues its ongoing repositioning as a one-stop customer experience shop.

The U.S. Consumer Product Safety Commission (CPSC) recalled several items sold on Amazon due to safety hazards ranging from ...

The new "ultra-fast" delivery option will allow Amazon to better compete with services like DoorDash, Uber Eats, and ...

A $98 Christmas tree is damaged by FedEx before it arrives. An Amazon customer service agent promises to send her a new one, but a supervisor reverses the decision. Can Amazon save Christmas?

TIS THE SEASON TO FILL UP THOSE ONLINE SHOPPING CARTS. AND WHILE YOU MAY BE FEELING GIVING THIS HOLIDAY SEASON, PORCH PIRATES ...

Along with featuring AI-using customers like Centrica and Priceline, Amazon Connect doubled down on its “Connect is AI” ...

Invent, Zendesk announced a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to accelerate AI-powered ...

Cochlear is starting to make use of the AI capabilities in its Amazon Connect contact centre platform, automating its ...

The U.S. Consumer Product Safety Commission (CPSC) posted recalls for 10 products on Nov. 26, all of which were sold at ...

Zuckerman, who used to run the stalkerware apps SpyFone and SpyTrac, claimed the ban is hurting his unrelated business.

San Diego, Dec. 04, 2025 (GLOBE NEWSWIRE) -- Tealium  today announced its new integration capability with Amazon Connect, allowing global brands to power AI-driven, personalized customer experiences ...

Better Business Bureau says we should be careful if we start to receive unexpected packages at home, because it could be part ...