TwistedSifter on MSN

Call center employee gets great feedback for sounding natural, but then a new supervisor tells her to stick to the script

In this story, one teenage girl did a great job sounding natural at her call center job, but then a new supervisor told all ...

Which companies have the best customer service? Chewy, Aldi at the top

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...