The company launched the Agent Operations Center on Dec. 9, positioning it as the first unified command hub for managing both ...

Many telcos still underestimate gen AI’s broader potential, warned Frost & Sullivan Senior Industry Analyst Soumyadeep Roy ...

In 2026, successful AI implementation will require thoughtful actions, employee training and clearly identified use cases.

Tech companies, a charity and academics have collaborated to create AI-powered avatars that are helping people with motor neurone disease hold natural conversations.

A new wave of expressive, humanlike AI is helping people who cannot speak reclaim presence, connection, and dignity in ...

When SAP ran a quiet internal experiment to gauge consultant attitudes toward AI, the results were striking. Five teams were ...

The introduction of AI into the workplace inherently creates tension. The same tools that relieve drudgery and make work ...

Artificial intelligence is helping companies move faster, see patterns earlier and make decisions with more confidence. Yet even as data teams sharpen their AI tools, many organizations struggle to ...

Looking for the best AI assistant to help you out with your daily needs? We have curated a list of top AI assistants for Android, iOS, Windows, and more.

Most Indians don’t realise it, but their smartphone has quietly become their primary bank branch, identity document, and panic button. Several UPI handles, OTT login, KYC’d accounts and OTP messages ...

Personalised communications have long been a dream just out of reach for marketers. With AI, that promise is closer than ever ...

Although it can be easy to get swept away with excitement over new tools or models, UzZaman cautions against adopting new ...