For software leaders in the field service sector, 2026 brings a shift to Agentic AI and major security hurdles.

Over the last few months, our scheduling team has focused on strengthening the core product by addressing the real-world needs of dispatchers, admins, frontline workers, and managers. At Microsoft, ...

Hospitals and medical groups are under historic workforce strain. Nearly one in three staff are now non-clinical, and despite billions spent on recruitment and retention, turnover continues to ...

Linde (Nasdaq: LIN) will release its third quarter 2025 financial results by 06:00 EDT/11:00 CET on Friday, October 31, 2025. The Company will host and webcast its conference call at 09:00 EDT/14:00 ...

Good day, and welcome to the Constellation Software Inc. Conference Call and Webcast. [Operator Instructions]. Please note this event is being recorded. I would now like to turn the conference over to ...

First-ever Service Scheduling Effectiveness™ (SSE™) study combined both website and phone performance Porsche ranked highest in the Service Website Effectiveness™ portion of the study Lexus ranked at ...

NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

WhatsApp has introduced new features for group calls, which make the group calls a whole lot easier to organize — and more engaging. You can invite individuals or entire groups, and even share a call ...