Over the past few weeks, T-Mobile has made it clear that it is heading in a new direction, following a significant leadership ...

Quiq reports that retaining customers is crucial for profitability. Effective strategies include personalizing communication, ...

Latest partnership leverages AI to enhance customer experiences and streamline operations across the enterprise ...

Partnership brings the world’s leading digital health intelligence platform to India’s rapidly expanding health innovation ...

Overview: AI and ML enhance fraud detection, risk assessment, and credit decision-making in modern banking.Chatbots and ...

QUEUES, whether at a bank branch, a telco store or even online inside an app, can give customers the space to reflect on their sentiments about the services they’re availing. Some think about the time ...

Ottawa County recently recognized Catalina Garza, Road Patrol Deputy, for outstanding customer service. Deputy Garza was ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Invent, Zendesk announced a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to accelerate AI-powered ...

As numerous officials report experiencing problems accessing digital tools for the scheme, outsourcer and Cabinet Office ...

Know how AI phone number spoofing powers Deepfake Crypto Support Calls. Learn how scammers mimic official numbers, clone ...

The government on Tuesday said that the guidelines issued by the Reserve Bank of India (RBI) on customer services in banks ...