Live and Historical Contact Center Analytics Make it Easy for Supervisors to Manage their Queues FORT LAUDERDALE, FL / ACCESS ...

Industry leaders discuss AI adoption challenges, security risks, workforce impact and why chatbots still frustrate customers in 2025 ...

Essential Utilities Inc. , one of the largest publicly traded water, wastewater and natural gas providers in the U.S., celebrates its placement on Newsweek's Most Responsible Companies 2026 list, ...

This drive concept offers users many advantages: unlike conventional drive systems, the HiTorc doesn’t use any mechanical transmission elements like belts, couplings and gears – instead, the motor ...

The Indian stock market is likely to open higher as NDA's landslide win in Bihar may extend gains for the market today. On Friday, Sensex rose 84 points to 84,562 and Nifty ended 31 pts higher at ...

Blackbaud (NASDAQ: BLKB), the leader in AI for social impact, kicked off its bi-annual Product Update Briefings last week, highlighting recent innovation and future roadmap direction for Blackbaud's ...

At the heart of the campaign is a short film with a central poem by poet Dakota Feirer (Bundjalung-Gumbaynggirr). Written as ...

The Army Data Plan emphasizes that access to the right data, at the right time, and in the right place empowers faster, better decisions at all ...

The Lakers, Knicks, Magic and Wolves are surging at the season's quarter point while the Top 3 remains unchanged. Toronto, Phoenix and Detroit are surging and making moves up in (or into) this week's ...