The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

We are engaged on a significant Dynamics 365 programme in Europe and are seeking an experienced Functional Consultant to strengthen the delivery team. This programme has a multi-year roadmap and ...

Swift Navigation and SimCom are partnering to deliver centimeter-level GNSS accuracy to high-volume robotics applications worldwide. The collaboration integrates Swift’s Skylark precise positioning ...

SAN FRANCISCO, Oct. 27, 2025 /PRNewswire/ -- Zendesk, the global leader in AI-powered service, has been named a Leader in the 2025 Gartner Magic Quadrant for CRM Customer Engagement Center. Zendesk ...

Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a human on the other line is really what you need. With Best Buy's Techtober sale on the ...

A powerful module for Perfex CRM that allows administrators to merge duplicate customer records while preserving all associated data. Simplify your customer database management by combining duplicate ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Canadian perovskite PV technology startup Solaires Enterprises announced that SEI Energy Technology, its joint venture with China-based energy technology manufacturer Genesis Technology, has begun ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

In today’s customer-driven business environment, delivering exceptional service isn’t just a nice-to-have—it’s a competitive necessity. Microsoft’s Dynamics 365 Customer Service Enterprise is a robust ...

Zurich Insurance Group has over 55 million customers around the world. The insurer built an AI tool into its agents' workflow to increase customer loyalty. This article is part of "Build IT: ...

AI-powered CRM orchestrates work across departments for fast, seamless experiences across the entire customer lifecycle to drive productivity and fuel growth New AI agents for CRM make true ...