Forty years of waiting tables taught Kathy Fisher a few things about customer service: Pay attention to the customer, stay ...

The Pensions Regulator is building strong IT foundations as part of a five-year strategy to help transform the organisation from a compliance-based to a risk-based regulator.

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

Many people will be shocked when they discover the intricate rules — and lack of supporting paperwork — when filing 2025 ...

For companies, personalization promises higher engagement, stronger loyalty, and more efficient marketing. But as technology ...

Tesla had a serious data leak because former employees shared sensitive info about workers and customers. This highlights the ...

Learn how to prepare your IT systems and business workflows for peak holiday returns. Understand deadlines, policies, risks, ...

Cybercrime has fully shifted to a subscription model, with phishing kits, Telegram OTP bots, infostealer logs, and even RATs now rented like SaaS tools. Varonis explains how this "crime-as-a-service" ...

After Citizens CEO Bruce Van Saun announced a company-wide AI makeover, Chief Information Officer Michael Ruttledge told ...

If you’ve ever noticed that millennials are very accommodating, you’re not alone. In fact, millennials themselves are picking up on the fact that they tend to prioritize everyone else and put their ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...