The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

Model Context Protocol (MCP) is quickly becoming the backbone of how AI agents interact with the outside world. It gives agents a standardized way to ...

Working with someone like this can be aggravating, but dealing with difficult colleagues is simply part of professional life.

A sector-first collaboration aimed at solving the lead-to-cash challenges of the UAE’s fast-growing real estate market ...

PRESSADVANTAGE – Rocket CRM has announced an expanded focus on its marketing automation system, highlighting the increasing importance of streamlined communication, structured customer engagement, and ...

The MCP server integration supports leading AI assistants, including Claude and ChatGPT, and provides SMBs a fast path to value by transforming CRM data into conversational insights--without requiring ...

In a buyer-led world defined by AI, trust has become the driver of early buyer preference and long-term revenue.

Michelle Feinstein details how wealth firms transform CRM systems from basic records into AI-powered hubs that boost ...

One downside of enterprise AI is that many systems still function as a black box — they produce results but offer little visibility into how they reached them. NetSuite is designing its systems around ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Technology and marketing tool integrations can help make a restaurant more visible to customers looking to make a reservation ...

Not everyone will need your products or services. Learn how to pinpoint your target audience to properly identify and market ...